Privacy Policy

Last updated: June 22, 2026

1. Introduction

ClearCare ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

• Account information: name, email address (via Clerk authentication)
• Company information: company name, size (for HR accounts)
• Uploaded documents: insurance plan PDFs, images, or cards you upload
• Usage data: pages visited, features used, AI interactions

3. How We Use Your Information

• To provide the AI plan explanation service
• To save your plan analysis history for future reference
• To process payments for paid subscriptions
• To communicate with you about your account
• We do not sell your personal information to third parties
• We do not use your uploaded documents to train AI models

4. How We Protect Your Data

• All data transmitted over encrypted HTTPS connections
• Documents stored with encryption at rest via Supabase
• Row-level security ensures users only access their own data
• Authentication handled by Clerk with industry-standard security
• Payment processing handled securely by Stripe — we never store card details

5. Third-Party Services

We rely on trusted providers to operate ClearCare: Clerk (authentication), Supabase (database/storage), Anthropic Claude (AI analysis), Stripe (payments), and Vercel (hosting). Each handles data according to their own privacy policies.

6. Data Retention

We retain your account and plan data for as long as your account is active. You may request deletion of your account and data at any time by contacting us.

7. Your Rights

• Access your data
• Request correction of inaccurate data
• Request deletion of your account and data
• Export your plan analysis history

8. Children's Privacy

ClearCare is not intended for use by individuals under 18.

9. Changes to This Policy

We may update this policy from time to time. Continued use of ClearCare after changes constitutes acceptance.

10. Contact Us

Questions about this policy? Email us at privacy@clearcare4u.com.